Privacy Policy

This Privacy Policy describes how DevCluster AI Ltd. ("we", "us", "our", or "DevCluster AI") collects, uses, and discloses your personal information when you visit, use our services, or otherwise communicate with us through https://devclusterai.com/ (the "Site") or our AI development tools and services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. We encourage you to review this Privacy Policy periodically for any changes.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, email address, and phone number
• Account information including your username, password, and security questions
• Subscription and billing information including payment details and billing address
• Project information including code repositories, documentation, and project metadata
• Customer support information including communications with our support team

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies. Usage Data may include:

• Device information, browser information, and IP address
• Information about your network connection and operating system
• Log data including access times, pages viewed, and features used
• Analytics data about how you interact with our AI tools and services

We may obtain information about you from third parties, including:

• Companies who support our Site and Services, such as cloud service providers and analytics providers
• Our payment processors, who collect payment information to process your subscriptions
• Third-party integrations you choose to connect with our Services (such as GitHub, GitLab, or other development tools)
• Authentication providers when you use single sign-on services

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties.

• Providing AI Tools and Services: We use your personal information to provide you with our AI development tools, process your subscriptions, manage your account, and enable core platform features.
• Marketing and Communications: We use your personal information for marketing and promotional purposes, such as to send newsletters, product updates, and promotional communications by email.
• Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity
• Customer Support: We use your personal information to provide customer support, respond to your inquiries, and improve our Services
• Analytics and Improvement: We use your information to analyze usage patterns, improve our AI models, and develop new features
• Legal Compliance: We use your information to comply with applicable laws, regulations, and legal processes

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., cloud hosting, payment processing, data analytics, customer support)
• With business and marketing partners to provide services and communicate with you about relevant offerings
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business
• In connection with a business transaction such as a merger or acquisition
• To comply with any applicable legal obligations, enforce our terms of service, and protect our rights and the rights of our users

We do not sell your personal information to third parties for their own marketing purposes.

Like many websites, we use cookies and similar tracking technologies on our Site. We use these technologies to:

• Power and improve our Site and Services (including to remember your actions and preferences)
• Run analytics and better understand user interaction with the Services
• Provide security features and detect fraudulent activity
• Remember your login status and preferences

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." However, we implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and multi-factor authentication
• Secure cloud infrastructure with industry-leading providers
• Employee training on data protection and privacy

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before providing a substantive response to your request. You may exercise these rights by contacting us using the contact details provided below.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to:

• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and develop new AI capabilities
• Protect against fraud, abuse, and security threats

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally, including through the use of standard contractual clauses and other approved transfer mechanisms.

The Services are not intended to be used by children under 16 years of age, and we do not knowingly collect any personal information about children under 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

If you have any questions about this Privacy Policy, our data practices, or would like to exercise any of your rights, please contact us:

• Email: [email protected]
• Address: DevCluster AI Ltd. Privacy Team
• Website: https://devclusterai.com/